Account Manager Job Description Template
A job description outlines an employee’s formal responsibilities, distinct from a job posting intended for recruitment on job boards. If you want expert guidance for job postings and candidate recruitment, the team at TERRA Staffing is ready to help. We specialize in client relations among other industries - learn how we can help your organization today!
Get Help Hiring For Your Open Roles!
We help HR professionals recruit the right candidates for their organizations. Learn about our full staffing services today!
CONTACT USAccount Manager Job Description
Example of an account manager job description summary: “Account managers are responsible for managing relationships with clients to ensure their ongoing satisfaction with a company's products or services. This role is the primary point of contact for clients and seeks to identify needs, resolve issues, and upsell and cross-sell where applicable. This position requires relationship building, strong communication, and sales skills.”Responsibilities of an Account Manager
Examples of common responsibilities:- Build and maintain strong client relationships
- Work with various departments to onboard and manage accounts
- Collaborate with internal teams to ensure client needs are met
- Develop new business with clients through upselling and/or cross-selling
- Assist in negotiating contracts
- Prepare and present reports regarding account status
Account Manager Job Requirements
Examples of common requirements:- Relevant experience in sales and/or account management
- Experience with a customer relationship management (CRM) system and similar account management tools
- Ability to understand client needs and offer applicable services and products
- Strong interpersonal, verbal, and written communication skills
- Problem solving, critical thinking, and analytical skills
- Highly organized with the ability to manage multiple clients simultaneously
Alternative Titles to Account Manager
- Key account manager
- Client relationship manager
- Sales development manager
- Business development manager
- Customer success specialists
Contact TERRA
We specialize in business recruitment and can help you hire for account manager and related positions. Contact us today to learn about our successful approach to recruiting!